Contact us about our quality cards: 01684 561 070

Privacy Policy

Colcards ("Company") is committed to protecting and respecting your privacy. This is the privacy policy for www.colcards.co.uk ("the Website").

By using the Website, you consent to the collection, use and transfer of your information under the terms of this policy.

Who has access to your information

The Company has access to your information. For the purpose of the Data Protection Act 1998, the Company is the data controller and the Company's address is shown on the Company's Contact Us page. The Company owns the data that it collects on the site.

The Company also uses contractors to service the site. Where these contractors require access to personal information, the Company tries to seek assurances that they comply with the DPA and that your information will be kept confidential. They will not use your information except to fulfil their obligations to the Company, and will not use it except in line with this privacy notice.

The Company may have to disclose information about customers to the Company's professional advisers to obtain professional advice.

The Company will not disclose your information to anyone else.

Location of data

The data that the Company collects from you is stored within the European Union.

Information the Company collects and uses

The Company collects and processes the following data about you:

  • Information that you provide by filling in forms on this website. This includes information provided at the time of registering with the Company, ordering products, posting material or requesting information or further services. The Company may also ask you for information when you enter a competition or promotion sponsored by the Company and if you report a problem with the Website.
  • If you contact the Company, the Company may keep a record of that correspondence.
  • If you complete a survey on the site, the Company may collect that and use it within the Company's group of companies.
  • Details of your visits to the Website including traffic data, location data, weblogs and other communication data.

IP addresses

The Company may collect information about your computer, including your IP address, operating 
system and browser type. The Company uses this for Website administration. This is statistical data about the Company's users' browsing actions and patterns, and does not identify you.

Cookies

The Company uses cookies to identify your computer when you are on the website. A cookie is a file sent by the website to your computer, and used by the website to identify you, to improve the Website and to deliver a personalised service.system and browser type. The Company uses this for Website administration. This is statistical data about the Company's users' browsing actions and patterns, and does not identify you.

You may configure your browser to refuse or restrict the use of cookies. For example, in Internet Explorer, go to Tools > Internet Options. If you refuse or restrict the use of cookies, you may be unable to access certain parts of the Website and may not be able to purchase goods.

How the Company uses your data

The Company uses data about you in the following ways:

  • To provide you with access to parts of the Website;
  • To allow you to purchase goods on the Website;
  • To allow you to supply the products or services you have requested;
  • To collect payment from you;
  • To contact you about your orders and requests;
  • To use and analyse the information the Company collects so that the Company can administer, support, improve and develop the Company's services;
  • To tell you about important changes or developments to the Website;
  • To tell you about other products and services which the Company offers which may be of interest to you. The Company only does this if you have agreed to receive this type of information;

Data & password security

All data you provide to the Company is stored on the Company's secure servers. Any payment transactions will be encrypted. Once the Company has received data from you, the Company uses certain procedures and security features to try to prevent unauthorised access.

Where you have a password, you are responsible for keeping the password confidential. Do not share the password with anyone.

Sending information on the internet is not completely secure. Although the Company does its best to protect your personal data, the Company cannot guarantee the security of the data transmitted to the Website. Any transmission is at your own risk. Unless the Company has been negligent the Company is not liable for any loss arising from a breach of security.

Choice - receiving marketing emails

You can choose to receive promotional and marketing emails from the Company. You can request to have your email address removed from our marketing list by completing a contact form and requesting it. You can do this by ticking the appropriate box on the Contact Form.

Other websites

This site may contain links to other sites. The Company is not responsible for the privacy practices or the content of such websites.

Changes to privacy policy

The Company occasionally changes this privacy policy. You should therefore look at the policy regularly.