Contact us about our quality cards: 01684 561 070

FAQ

How to Order

Private Customers

Private customers who want our cards can purchase them from one of our retailers. If you would like to find out where you can find these outlets please call us on 01684 561070  (0044 1684 561070 from outside the UK).  Alternatively you can browse our entire collection on this site and make on-line purchases using our secure sage pay system and now we take Paypal payments too.

All payments are taken in GB Pounds only. US dollar rates are approximate and are shown for example only. The Banks will exchange at the current rate. There are no export restrictions on greetings cards

Trade Customers

Trade customers can order online after registering with us or you can phone us on 01684 561070 (0044 1684 561070 from outside the UK).

On-line

Online sales are encouraged and we have arranged payment via Sagepay and Paypal.

Delivery

Delivery Charges for Non trade orders (For trade orders please visit the delivery section when logged in as a trade customer)

Within the UK

Free delivery for any order values above or equal to £20; postage charges for orders below £20 will be £2.50.

Outside of the UK

There is a minimum value for orders outside of the UK of £30 (or US$50)

The minimum delivery charge is £12  (US $20) but this reduces to £10 (US $16) if the order is over £50 (or US $80)

Delivery Times

Orders will be sent by Royal Mail unless courier delivery is requested (please call for costs)

Royal Mail delivery times are:

  • UK – Usually within 7 working days
  • Europe – Within 7 to 14 working days
  • Outside of Europe – Within 14 to 30 working days, depending on country

Orders dispatched to countries outside of the European Union may be subject to local taxes and duties; please note that Colcards is not responsible for these charges.

What are your terms & conditions?

You can find them here.